TuffRider Hobby Horse

Enjoy free shipping on orders over $50 for our retail customers. Free shipping for orders over $350 for our approved wholesale customers.

We offer fast and reliable shipping for all our items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-5 business days, unless otherwise specified.

Express shipping options are also available at checkout for an additional fee, ensuring your items arrive even sooner. Shipping options can be calculated prior to checkout. For any questions regarding your order, please contact our customer service team for assistance. We are always happy to help!

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by sending it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 30 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Returns require prior authorization. 20% restocking fee on all returns. Please contact us if a return is needed, we are happy to help!