Frequently Asked Questions
Why are our products different?
EQyss uses the highest quality of ingredients available. Human grade ingredients made for Salon quality hair care products for people. Natural botanical extracts. No alcohol, silicone, petroleum based products, synthetic polymers, harsh soaps or detergents.
Are our products compatible with Flea & Tick topicals like Frontline and Advantage?
Yes, all of our products are compatible with all Flea & Tick topicals.
Are our products guaranteed?
Yes, they are 100% unconditionally guaranteed. If you are unsatisfied with an EQyss product for any reason, you can return it to the place of purchase for a full refund, no questions asked.
Do you offer samples for people to try?
Yes, we encourage people to try our products. This way you can see for yourself the quality & difference of our products.
Are the products organic or natural?
EQyss Grooming Products use natural and botanical ingredients wherever possible.
Do you have an ingredient list in words that I can understand?
We are currently working on a document that will list these out. Stay tuned!
Is the packaging including the label eco friendly?
EQyss uses the most popular type of recyclable plastic bottle available. Our labels are made from recyclable materials also.
Can these products be used on cats?
Yes! All EQyss products are safe to use on cats.
Do you sell online?
Can I use this product instead of the prescription shampoo the Vet gave me?
We recommend you follow directions given by your Veterinarian.
What other types of animals can you use your products on?
EQyss Grooming Products are the finest quality available and safe to use on the following: All mammals, all birds, all reptiles.
Does the shampoo need diluting?
No. EQyss Grooming Products are designed to be used undiluted, but can be diluted if you choose to do so. For best results, use as-is.
What does “pH balanced” mean?
For grooming products it means it will not affect (dry out) hair or skin. Non pH balanced products can cause skin irritations. EQyss Grooming Products are the perfect pH for your Horse, dog, or cat.
How long do EQyss Grooming Products last?
EQyss Grooming Products have a stable and useable shelf life of 3-5 years.
Why don’t you have an oatmeal shampoo?
Oatmeal shampoos, while very popular, are actually bad for an animal’s skin and coat. In addition to possible grain allergies, oatmeal shampoos coat the hair and skin with a fine powder that dulls an animal’s coat lustre and can even cause skin conditions from the buildup of it. Oatmeal shampoos are soothing for skin conditions, but nothing works better than Micro-Tek.
Can the spray be used on the pets bedding?
Yes. All EQyss Grooming Product Sprays can be used to refresh or control odor on bedding.
What should I do if I get the products in an animal’s eyes?
EQyss Grooming Products are among the safest available because of the quality of our ingredients, but as with all grooming products, eye contact should be avoided. If incidental eye contact does occur, flush with water immediately. If irritation persists, seek Veterinarian care.